Job title: Office Administrator – Reception

Location: Thessaloniki (Thessaloniki Solidarity Center)

Starting Date: ASAP

Status:  full- time

Child Safeguarding Policy

Administrator will play an important role in the smooth and effective operation of the entire office on a daily basis. Those working in the Organization will usually be responsible for supporting in a variety of ways including communications, scheduling, data entry and secretarial services. The role of the administrator involves a great deal of multitasking. The administrator will work with the teams of the social workers and the lawyers. Also, she/ he will interact with beneficiaries, staff and visitors either by phone or in person.

Generic Responsibilities

• Administrative support to the SN Services.
• Meeting and greeting beneficiaries in a warm, friendly manner.
• Booking appointments with the SN Services and managing the calendar.
• Receiving and distributing mailing.
• Screening, answering and forwarding calls.
• Communication with beneficiaries, SN employees and/or other organizations when needed.
• Support and assistance activities, events and meetings at the Solidarity Center.
• Update and maintain updated contact lists.
• Develop and maintain effective filing systems, both electronic and hardcopy.
• Ensuring the reception area is kept neat and tidy.
• Support the operation at the reception.

Qualifications

Requirements:

• University Degree in Humanities, Political Science, Communications, Business Administration, and/or related field.
• Experience in working in NGOs and/or client-oriented services at least 3 years.
• Excellent knowledge of Greek and English is necessary.
• High computer literacy (MS Office).
• Field experience working with vulnerable groups.
• Respect of humanities principles.
• Understanding of the humanitarian context.

Skills:

• Strong communication skills.
• Being patient.
• Energetic, enthusiastic and able to motivate others.
• Excellent time management skills.
• Strong prioritization and organization skills.
• Ability to handle confidential information.
• Ability to multitask.
• Ability to be a good communicator, to listen carefully to beneficiaries’ questions and requests.
• Team work.
• Problem solving skills.

Desired

Knowledge of French, Arabic, Farsi will be an advantage

If you are interested in applying, please send your CV and motivation letter in English to recruitment@solidaritynow.org mentioning in the subject line of the email subject “TSC_Office Administrator- Reception”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Closing date: 21^th December 2018

Only short-listed candidates will receive a written reply.