Athens Solidarity Center Reception Officer

Υποβολή μέχρι: 17/2/2020
Τοποθεσία: Athens

Status: Full Time

Project Summary:

The Athens Solidarity Centre (ASC) aims to provide holistic support to individuals at risk of social marginalisation and exclusion and paves the way towards their empowerment and self-reliance. Through the operation of the ASC, SolidarityNow aims to provide increased opportunities for integration and social inclusion for vulnerable individuals through the provision of a comprehensive package of services including psychosocial support, employability, legal aid and accounting. Services are provided irrespective of their nationality, religion, race and social status. The Athens Solidarity Centre along with the Thessaloniki Solidarity Centre – successfully operating since January 2014 – consists the backbone of SolidarityNow’s strategy to alleviate the suffering of the those in need while actively working towards a more proactive, open, just and democratic society.

Position Summary: The ASC Receptionist is expected to welcome and facilitate the access of beneficiaries and visitors to ASC Services and Staff:

Position within the Organization:

Hierarchical Responsible: ASC Team Leader-Reception

Responsibilities

Reception Tasks

  • Ensure proper briefing and direction of beneficiaries to the Services of ASC
  • Ensure proper registration of beneficiaries in accordance to the ASC Operating System (Issuing Cards, Update in the IT Platform).
  • To facilitate incoming calls, record and forward verbal, written and telephone messages
  • To maintain the office telephone service and the existing equipment in Reception and report to the Team Leader in the event of irregularities.
  • To maintain and update an inventory, of Items, Contacts Calendar and Phone Lists according to the directions provided by ASC Supportive Services Coordinator.
  • To assist theTeam Leader in tasks following approved agreement with ASC Coordinator
  • To provide support in case of events, gatherings and meetings organized by SN

 Other Tasks

  • Participate in “Promote ASC” Project (Create and maintain an interaction with referral services and community) in close collaboration with the ASC team and under the guidance of the ASC Team Leader-Reception and the ASC Coordinator

Required qualifications and skills

Essential

  • University or advanced education degree
  • 1 year experience in Humanitarian /Relief Organization or Reception Post
  • Cross Cultural Awareness and flexibility
  • Computer literate & numerate
  • Well organized and efficient
  • Good interpersonal & communications skills
  • Native in Greek
  • Fluent in English (both written and spoken)
  • Ability to work under pressure

Desired

  • Degree in Social Sciences related field
  • Working Experience with Migrants, Multinational audiences

Interested Candidates shall submit in a single document their Resume/CV with an intro Text (motivation) in English: recruitment@solidaritynow.org not later than by Monday 17th of February 2020. Both the Document and the e mail shall have as title the ASC- Job title followed by their Surname: E.g ASC Reception Officer – SURNAME. Please follow the Titling System for your application to be considered

Only short listed candidates will be contacted

 

 


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.