Position: SN ASC Project Manager

Location: Athens

Starting Date: ASAP

Status:  Full Time

Project Summary:

The Athens Solidarity Centre (ASC), an initiative of the Open Society Foundations and SolidarityNow, is an innovative operational response to the complex and varying needs of vulnerable populations in Athens. The intervention’s ultimate objective is to enhance vulnerable populations’ integration into the Greek society by empowering them and cultivating feelings of solidarity, tolerance and respect among the different communities living in the centre of the city. The Athens Solidarity Centre along with the Thessaloniki Solidarity Centre – successfully operating since January 2014 – consist the backbone of SolidarityNow strategy to alleviate the suffering of the needy while actively working towards a more proactive, open and democratic society. The ASC offers space to new and existing civil society organizations in Greece, facilitating community solutions to pressing social and economic problems. The Centre addresses the unique needs of local communities it operates within and caters for all regardless of their nationality, religion, origins and social status. Addressing these needs demands an innovative and holistic approach and ensured synergies amongst partners.

SN manages the centre, provides services directly and coordinates activities implemented through 6 NGO partners (PRAKSIS, the National Asylum Services, “Network of Children’s Rights”, “Together for Children”, Babel and Fainareti). Services provided by the centre encompass the following areas: Welfare support (SN), Legal Aid (SN), Medical, Employability, Child Care Centre (SN), Counseling Centre and a Helpline 11525. The overall effort is being implemented with the support of and in close coordination with the Municipality of Athens and financed by the Open Society Foundations and the EU Employment and Social Innovation (EaSI) programme. The ASC is based opposite Larissa Station.

Position Summary:

The Project Manager oversees the operation and services of the Athens Solidarity Centre (ASC). (S)he reports to the SN Head of Programmes and collaborates closely with the Programmes team based in Athens. This is a full-time position based in Athens with occasional travel to Thessaloniki and other international destinations, mainly for training and PR related activities (e.g. participation in conferences etc.).

Responsibilities:

The Project Manager will manage all activities of the ASC. This includes:

Project Management

• Ensures quality operations and relevant services provision to those in need in close coordination with Welfare Service Coordinator, Deputy Coordinator and Team Leaders
• Overseeing day to day activities of ASC and the implementation of all projects in the centre (both directly and through the partners) to effectively address the needs of all beneficiaries.
• Closely working and interacting with implementing partners ensuring optimum cooperation and coordination.
• Ensuring that all approved (sub) projects are implemented in a timely manner, in line with SN and donor regulations.
• Participating in the drafting, operationalization and regular updating of the Centre’s rules and regulations in cooperation with partners and SN programme management team
• Contributing to the achievement of the overall SN objectives in the fields of health, legal aid, families & children support and vulnerable groups’ protection.
• Monitoring the projects’ cycle by using relevant tools and methods (i.e. milestone indicators etc.)
• Drafting and submitting progress and other reports as per schedule and request
• Minimum budget management

Operations & HR

• Line managing technical and administrative staff and providing technical and administrative guidance as required in their day to day activities.
• Managing the SN / ASC office – personnel, finance and facilities – in line with SN policy and procedures.
• Building staff capacity through team mobilization, guidance, coaching, on the job training etc.
• Trouble-shooting

Representation

• Representing SN programme local communities, other civil society actors, local branches of the regional and state government and media in consultation and collaboration with SN programme team.

Coordination

• Organize and lead coordination meetings with staff and partners
• Participating in the drafting of new project proposals and applications.
• Participating in the drafting of other programme related documents (e.g. ToRs, logframes etc) upon relevant request
• Regularly and consistently assessing the area of intervention in order to identify possible gaps and/or needs in the provision of services
• Regularly liaise with local communities creating a vivid network of stakeholders and actors in the Area of Responsibility
• Work with team members to link humanitarian relief programmes to other programming, including advocacy

Qualifications:

Essential

• At least four years’ experience in a relief, development or advocacy agency, three of which should be in a managerial capacity.
• Minimum of a Bachelor’s Degree in Social Sciences or any other related fields required, Master’s degree preferred.
• Field-based project management/ implementation experience and familiarity with the civil society space and actors in Greece
• Skills in monitoring and evaluation.
• Strategic thinking /planning skills
• Understanding of humanitarian sector, issues and mechanisms
• Fluency in Greek and English
• Good writing and presentation skills
• Strong negotiation skills
• Lead by example: Be flexible and respectful to partners and staff. Exercise authority without aggression

Desirable

• Familiar and or experienced in Media Representation
• Operational Experience in relief sector in projects providing assistance to people on the move
• Familiar with Needs Assessments and Evaluations
• Knowledge of institutional donors’ framework

If you are interested in applying, please fill send your CV and motivation letter to recruitment@solidaritynow.org by Monday July 24th 2017, mentioning in the email subject “SN ASC Project Manager”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Due to the urgency of recruitment, SN reserves the right to complete the process even before the deadline for CV submissions.

Position: Procurement & Logistics Manager

Location: Athens (Nationwide Travel might be requested))

Under the supervision of the Head of Operations, the Procurement & Logistics officer is responsible for (1) Procurement, (2) Asset Management, (3) Fleet Management, (4) Warehousing of all staff working in the Procurement and Logistics Unit.

Location: Athens (Nationwide Travel might be requested).

Starting Date: 09/2017

Status:  Full Time

Responsibilities

• Coordinate the smooth and timely procurement process of all purchased items and services according to the SN Policy.
• In close coordination with the Head of Operations ensure the development and implementation of cost-effective strategies to save time through use of: framework contracts, improved coordination of purchasing and developing procurement plans.
• Conduct efficient and collaborative procurements which are corporately compliant (advice, tendering, evaluation award & contract management).
• Ensure all donors procurement procedures are related to procurement activities.
• Ensure systematic process of transporting items from suppliers to field locations, ensuring full control of movement and receipt of items.
• Ensure that the procurement processes are in line with applicable licenses and are properly documented.
• Ensure that vendor eligibility screening is carried out and updated regularly.
• Ensure logistics staff involved in procurement are fully aware of all SN procurement policy and procedures.
• Supervise inventory management for all facility assets.
• Overview the motor vehicle scheduling and management.
• Supervise and evaluate service providers’ performance.
• Attend and report on external meetings with local partners, NGOs and other actors.
• Represent organization and its interests in the field and ensure good and regular communication.
• Prepare weekly logistics reports for supervisor containing current developments, achievements, and working plans for the following week and ensure that supervised staff submits such reports in an accurate manner.

KNOWLEDGE AND EXPERIENCE:

• BA Degree in Logistics, Supply Chain Management or similar level qualification
• Proven experience of a minimum of three years in humanitarian logistics (in international NGOs) with progressively senior management responsibilities;
• Strong knowledge of donor guidelines and regulations, compliance requirements and procedures (UNHCR, ECHO).
• Working experience in logistics and procurement management within NGOs and experience in managing a diverse team in an often-stressful environment.
• Excellent planning and decision making capabilities and excellent ability to execute systems.
• Experience in managing and leading other staff teams.
• Ability to multitask, think creatively and work with little supervision in an often-stressful environment.
• Very good reporting skills.
• Ability to establish harmonious working relations in an international and multicultural environment and manage a diverse and growing team.
• Excellent verbal and written English language skills.
• Excellent knowledge of Microsoft Office, especially MS Excel and MS Word

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN Procurement & Logistics Manager_ Athens”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by Monday 17th of July 2017. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Position: Project Manager – Blue Dots

Location: Athens

Starting Date: ASAP

Status:  Full Time

The Blue Dots Project

SolidarityNow (in collaboration with UNICEF), is implementing the ‘Blue Dots’ programme, creating Child & Family Care Hubs for children, women and other vulnerable people living in refugee camps and urban settings. Every ‘Blue Dot’ is a safe place for refugee children and their families, while the range of services offered at each one includes legal counselling and psychosocial support. The project is being implemented in Attica and Macedonia

Position Summary

The post holder will be responsible for all aspects of project management and the successful implementation of the Blue Dots Programme in cooperation with the Programming Unit in Athens. (S)he will provide broad administrative, programmatic and financial support to the project, including direct assistance to the implementation AND close monitoring and evaluation of the undertaken initiatives. Under the guidance of the Head of Programmes, the successful candidate will be able to multitask, perform vigorous follow-up and get directly involved in the implementation of different activities related to the people on the move.

Reporting Lines and Hierarchy

(S)he reports to the Head of Programmes, based in Athens.

Main Duties & Responsibilities

• Planning and supervising the implementation of the project activities in close cooperation with the key project staff, HQs team and partners, in compliance with all contractual obligations towards the donor and in accordance with the SolidarityNow SOPs;
• Monitoring the activities and the results achieved against the project indicators;
• Elaborating and following implementation plans and timetables;
• Guiding and overseeing the coordination and administration of all aspects of the programme;
• Implementing administrative tasks and duties in compliance with the SN Manual;
• Directly participating into the organization and execution of the project’s logistics;
• Producing progress, activity and other reports as per request and ensuring that all project reporting (internal and external) is completed in a timely and accurate manner
• Planning the project expenditure and ensuring the compliance of expenditure of budgets with donor requirements;
• Maintaining liaison and collaboration relationships with donors, authorities and stakeholders
• Ensuring protection of refugees, asylum seekers and other vulnerable populations of concern, in accordance with international humanitarian standards and legally binding obligations.
• Planning and supervising the development, implementation and monitoring of standard operating procedures in relation to protection mechanisms and activities
• Providing advice and guidance on protection related issues and ensuring proper documentation and follow up
• Overviewing case planning and implementation, reviewing information and protection plans developed by field staff
• Conducting field visits/work and participating in field activities on an ad hoc basis
• Contributing to the development of management, logistics, administrative and monitoring tools and techniques for staff
• Performing any other task related to the implementation of the project as requested.

Required qualifications and skills

Essential

• University degree (preferably Master’s) from an accredited academic institution in Humanities, Social Science, Law, Political Sciences, International Relations or related;
• Minimum five (5) years of experience in Project Management preferably in the humanitarian and/or development sector and in the area of protection in particular;
• Experience with institutional donors’ regulations and requirements;
• Knowledge of PCM and financial management;
• Experience in working with IOs, NGOs as well as with governmental and local authorities;
• Excellent knowledge of English and Greek; a third language (related to the people on the move emergency) would be considered as an asset;
• Good knowledge and competence of IT applications and software;
• Ability to work under a distance-management scheme;
• Ability to work with and coordinate activities of more than 50 field staff
• Ability to work on own initiative and at the same time as part of a multi-cultural and multi-disciplinary team;
• Ability to organize and priorities workload, using initiative when appropriate;
• Understanding of the people on the move emergency and the socio-economic hardship aspects, demonstrating high cultural sensitivity.
• Ability to work under high pressure with a great level of personal organization

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN Project_UNICEF_ Athens”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by Friday 30th of June 2017. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Job Title:  SN Interpreter –   Διερμηνέας

Location: Athens, Thessaloniki, Thessaloniki, Drama, Ioannina

Status: Full Time (morning or evening shift)

Responsibilities

Interpretation

• Mediate with beneficiaries while briefings or sessions are conducted
• Ensure accurate and precise information is passed to the beneficiaries in an understandable and culturally acceptable way.  

• Data base and Case related info management
• Filling and registering all cases and actions to the DataBase upon instructions of the supervisor
• Maintain hard and electronic files archive updated
• Perform entries in the data base system as required by the above

Mentioned tasks

• Other Duties
• Participate in Field Trips and Assessments as requested and directed by Supervisor
• Brief and debrief beneficiaries for running programs availability and inform for any relevant change
• Contribute to the identification of vulnerabilities and facilitate their access to available aid
• Accompany team members in occasional field visits /FU visits to houses of beneficiaries

Required qualifications and skills

Essential

• Fluent in Arabic or Farsi
• Previous Experience in Relevant Position
• Familiar with Refugee and Migration Issues (Asylum processes, Relocation)
• Cross Cultural Awareness and flexibility
• Computer literate & numerate
• Well organized and efficient
• Good interpersonal & communications skills
• Fluent in Greek or English

Desired

• Field Working Experience entry points , Camps/Temporary Settlement or mobile units serving refugee population
• Proven Engagement in Refugee Focused Projects (e.g Assessments, Surveys, Missions in Islands or to the borders).

Interested Candidates shall submit in a single document their Resume/CV with an intro Text (motivation) in English: recruitment@solidaritynow.org

Both the Document and the e mail shall have as title the – Job title-Location, followed by their Surname: example….. Interpreter_ Thessaloniki – Mantzouranis

Location: Thessaloniki

Starting Date: ASAP

Status:  5 days duration

Responsibilities

Main Responsibility

• Paint the interior of Apartments, offices etc and protect all nearby equipment
• Apply paint to surfaces including, filling cracks, holes, etc
• Scrape and clean walls to ensure proper adherence.
• Cover surfaces with cloth or plastic to ensure protection.

Other

• To ensure equipment is efficiently and effectively operated, make adjustments as necessary and reports defects and malfunctions to the Operations.
• To report emergencies in the case of faults with gas, electric and water supply, or where not immediately available technical services or regular contractors, and report minor faults on site to the Operations.
• Undertake duties as assigned or emergency tasks
• Identify and report the need for major repairs
• To undertake handypersons duties as directed by the Operations.

Requirements

• Proven experience as handyman
• Experience with hardware tools and electrical equipment
• Basic understanding of electrical, plumbing etc.
• Basic math skills
• Good communication ability
• Greek Speaker with English. Additional Farsi or Arabic Knowledge will be considered an additional asset
• Well-organized and apt in problem-solving
• Attention to detail
• High school diploma or equivalent

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN Handyman_ Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by Friday 16th of June 2017. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Position: Lawyer

Location: Boeotia (Thiva)

Transportation to the site will be provided, leaving each Morning from Athens Solidarity Center

Starting Date: ASAP

Status:  Full Time

Job purpose

SN is seeking for a qualified and experienced lawyer, dealing with a wide range of law matters, that people facing multiple discriminations and marginalities must address.

Main Duties & Responsibilities

• Direct legal aid: provide with legal information and advice individually or in group sessions;
• Referrals: map needs, gaps and other services; refer cases to other entities as appropriate and by providing rigorous follow up, ensure that these cases proceed towards resolution
• Case management: Resolve problems through mediation or other informal dispute resolution mechanisms, where appropriate; intervene with a wide range of activities that vary from information provision to court representation
• Maintain records of all activities.

Qualifications:

Essential

• Minimum five years of experience in practicing law
• Excellent knowledge of two of the following areas of Greek law: asylum, civil and labour, human rights
• Good knowledge of administrative, welfare or criminal law is desired
• Legal analysis: ability to identify and address legal issues for advice and representation
• Substantial experience of advising and representing individuals of limited means on a professional or voluntary basis
• Previous experience of human rights protection work, especially of vulnerable social groups, is highly desirable
• Fluency in English

Desired:

• Previous work within an NGO context

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN Lawyer”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by Wednesday 12th of June 2017. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Position: Cleaner

Location: Thessaloniki

Starting Date: ASAP

Status:  Full Time

Job Purpose:

The cleaner will provide the SN accommodation with cleaning services as required and ensure that the 2^nd floor premises are clean and reflect a good image of living space. The Cleaner is expected to adhere to Hellas rules and regulations and show a high level integrity and commitment.

Requirements

• Cleaning and maintaining 2^nd floor shelter, including desks, floors, glass, kitchens and toilets, living room etc
• Occasionally preparing tea/coffee to the employees and guests
• Drafting a list of required kitchen and cleaning supplies on bi-weekly basis and submit to Accommodation supervisor. Assist with procurement, when necessary
• Other duties as required
• Relevant experience preferred.
• Clean record.
• Sense of judgment.
• Clean and organized.
• Good time management.
• Reliable and trustworthy.

Requirements:

• All Cleaners are required to adhere to the SN Standards for Professional Conduct and the national employment policies.
• Adhere to the Code of Conduct every day – in the site and in the community.
• Maintain confidentiality

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org by Friday, June 9th, 2017, mentioning in the email subject “SN Cleaner _Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Position: Human Resources officer

Location: Thessaloniki

Starting Date: ASAP

Status:  Full Time

Job purpose

The post holder is expected to provide support in the various human resource functions, which include recruitment, payroll administration, training need analysis and HR development, performance monitoring and employee counseling.

Main Duties & Responsibilities

• Recruiting staff, which involves developing job descriptions, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;
• Administering monthly payroll and maintaining employee records;
• Interpreting and advising on employment law;
• Monitoring staff performance in cooperation with the line managers and employee counseling;
• Developing and implementing policies on issues like working conditions, performance management, equal opportunities etc.;
• Working closely with SN departments and assisting line managers to understand and implement policies and procedures;
• Preparing staff handbooks;
• Advising on pay and other remuneration issues and undertaking regular salary reviews;
• Developing HR planning strategies;
• Delivering induction sessions for new staff;
• Analyzing training needs in conjunction with departmental managers.

Qualifications:

Essential:

• University degree from an accredited academic in Humanities or Social Sciences preferably in Human Resource Management;
• Experience in similar position for at least five years, preferably in NGO context;
• Very good knowledge of payroll functions and procedures;
• Confidentiality concerning financial and employee files skills;
• Fluency in Greek and English language;
• Strong interpersonal & communications skills;
• Sound work ethics;
• Well organized and efficient;
• Ability to work under pressure;
• Strong IT skills (excel, word, internet, etc.)

Desired:

• Previous experience in the humanitarian or the non-profit sector.

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org by Friday, June 9th, 2017, mentioning in the email subject “HR Officer_Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Position: Child Friendly Space Facilitator (Blue Refugee Center)

Location: Thessaloniki

Starting Date: ASAP

Status:  Full Time

Position Summary:

The CFS empowers the psychosocial support through informal recreational activities and creative engagement of children beneficiaries of the program under the guidance and instructions of the team coordinator and program. Specifically, the worker is concerned with educational and creative way underage beneficiaries, considering the special characteristics and present living conditions.
The employee must cultivate an atmosphere of respect and appreciation among beneficiaries and respect the skills and cultural background of each. Should promote fair play, collaboration and critical thinking. The worker is finally responsible for the supervision of the space in which he performs his duties during working time.

Position within the Organization:

Hierarchical Responsible: TSC project manager

Responsibilities

• Ensure a safe and child-friendly atmosphere within the Child Friendly Space
• Ensure a variety of games and activities within the Child Friendly Space, catering to the needs of children of different ages, genders, and abilities
• Ensure that children feel comfortable, safe, and respected
• Liaise with parents and the community  regularly  to  keep  them  informed  of  any developments or problems within the Child Friendly Space and surrounding areas
• Screen for and monitor protection needs and gaps in and around the Child Friendly Space
• Refer children for Child Protection case management, and nutritional or medical care or other appropriate services and support as required
• Ensure activities consistent with programme guidelines

QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES

Essential

• University Degree in Social Sciences (ie, Education, Psychology, Social Work etc) or creative arts
• Good Communication and facilitation skills
• Ability to adapt to changes in working environment
• Commitment to understanding of SN aims, values and principles

Would be an asset

• Arabic or Farsi language skills
• Experience on working with migrant/refugee children

Required qualifications and skills

Essential

• 1 year experience in Relevant Position
• Cross Cultural Awareness and flexibility
• Computer literate & numerate
• Well organized and efficient
• Good interpersonal & communications skills
• English or Greek

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN CFS _Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by Friday 9th of June 2017. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Position: Finance Administrator

Location: Athens

Starting Date: ASAP

Status:  Full Time

Job Description: The Finance Administrator assists the Finance team, making sure that all documentation that is handed to the Accounting department to be processed is complete and accurate and, in cooperation with the Head of Finance and Financial Controller, liaises with the other departments and structures with regards to their adherence to financial procedures. Occasional travel may be required.

Specific duties

Invoice and Procedure Control

• The Finance Administrator checks all documentation that is handed to the Accounts departments and according to the corresponding procedure manuals and agreements with each donor ensures that all documentation required by donors as per their eligibility guides is present, accurate and complete with regards to
• Signatures required
• Budget Codes
• Value
• Dates
• Tax Laws
• Wherever there are errors or pending information/documents for the above, the Finance Administrator will take corrective action liaising with those responsible.
• The Finance Administrator trains and informs existing and new staff on procedures, making sure that they are understood and adhered to according to each donor’s requirements, also keeping everyone updated on any changes to these.

Ad hoc accounting tasks

• The Finance Administrator may perform other accounting tasks at times of high workload including, but not limited to: accounting entries, reconciliations, miscellaneous checks (accounts, contracts, fixed assets, expenses etc.), filing.

Requirements

• At least University degree in Finance, Economics, Accounting or related field (Master’s degree will be considered as an asset);
• 3-5 years of work experience in a Finance or Accounting role;
• Experience of at an NGO and/or European Programs, budgeting and reporting would be an advantage;
• Excellent communication skills as the role demands extensive interaction with other departments and people of all levels;
• Good knowledge of latest Greek Tax and Accounting Policies and Standards and associated regulatory issues and trends and double entry bookkeeping;
• Working knowledge of Accounting Software packages (knowledge of Union Accounting Software and Microsoft accounting solutions would be an asset)
• Very good knowledge of Microsoft Excel
• Good analytical and organizational skills, attention to detail and determination to meet deadlines;
• Ability to work independently and as part of a team;
• Strong language skills (both written and oral) in Greek and English;
• Ability to work well under pressure;
• Demonstrated capacity and willingness to learn;
• Professional attitude towards work;
• Pro-active and results oriented

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN Finance Administrator_ Athens”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by Friday 9th of June 2017. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.