Submit until: 11/10/2019

Job Title: Interpreter (Somali)

Location: Thessaloniki (Sindos)

Status: Full-time

Child Safeguarding Policy

Level 3

The job holder will have regular contact with children

Languages:         Fluent in Somali and English

Responsibilities

Interpretation

• Interpretation for beneficiaries and staff during one to one consultations or information sessions
• Ensure accurate and precise information is passed to the beneficiaries in an understandable and culturally appropriate manner

Data base and Case related info management

• Filing and registering all cases and actions in a database as instructed by supervisor.
• Maintain up to date hard and electronic archives.

Other Duties

• Participate in field trips, visits and assessments as requested by supervisor.
• Brief beneficiaries on running programs and inform for any relevant changes.
• Contribute to the identification of vulnerabilities and facilitate beneficiaries’ access to available support.

 Required qualifications and skills

Essential

• Fluent in the above-stated language(s)
• Fluent in Somali and English/Greek
• Previous Experience in relevant position
• Familiar with refugee and migration Issues
• Cross cultural awareness and understanding
• Computer literacy & numeracy
• Well organized and efficient
• Good interpersonal & communications skills

Desired

• Field work experience e.g., in camps or temporary settlements
• Interest and experience to work with vulnerable groups

Interested candidates should submit in a single document their Resume/CV with an introductory text in English to: thes-recruitment@solidaritynow.org by October, 11^th 2019 mentioning in the email subject “Interpreter Somali_ESTIA_Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply. Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child Protection Standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process even before the deadline for CV submissions.

Only short-listed candidates will receive a written reply.

Υποβολή μέχρι: 07/10/2019

Τοποθεσία: Θεσσαλονίκη

Location: Thessaloniki

Job title: Student group coordinator

Starting Date: ASAP

Status:  Part Time

Child safeguarding policy:

Level 3          The job holder will have regular contact with children

Position summary

The Student group coordinator works to identify and connect student volunteers from Thessaloniki universities to form student groups interested in refugee education and access to tertiary education, and coordinate them in establishing Greek conversation clubs for refugees and student volunteers. The position holder is also in charge of training the volunteers, and identifying, organizing and facilitating other student-led services to refugees. The position in question is part of a program implemented by SolidarityNow in partnership with STAR UK. The overall aim of the position holder is to engage, inspire and empower students at universities in Thessaloniki to take action to welcome refugees to Greece with SolidarityNow.

Position within the Organization:

Hierarchical Responsible: Project Manager

 Responsibilities

Develop and support student groups

• Work at universities to identify potential for student groups.
• Build and maintain relationships with students, supporting and empowering them to convene student-led refugee support groups at their university.
• Empower and support student group leaders through training and 1:1 coaching to run effective student groups.
• Support student leaders to recruit student members.
• Work closely with STAR UK to share good practice and develop new resources.
• Attend two STAR meetings in the UK annually to share good practice and build collaboration.
• Identify and enable student leaders to attend UK meetings.

Support STAR groups to deliver service delivery projects, fundraising events and educational activities about refugees

• Work with Project Manager to establish Greek Conversation Club at SolidarityNow’s drop-in.
• Recruit and train student volunteers to deliver Greek Conversation Clubs and other projects to support refugees.
• Work with the project manager to devise and develop additional service delivery projects at SolidarityNow.
• Provide 1:1 support to student leaders to enable them to deliver student volunteer-led services to refugees.
• Develop and maintain partnerships with individuals and organisations who can deliver activities with the groups to educate students about refugees.
• Understand and explain key principles in working with refugees; monitor students’ effective communication and respectful relationship with refugees.

 Training & Resources

• Assess student volunteers’ training needs and deliver training or engage trainers.
• Develop and produce handbooks and training materials including online resources.
• Assist with the development and delivery of STAR student meetings.
• Lead on the creation and distribution of student group materials such as stickers and flyers.
• Ensure student volunteers are provided with regular information on activities and opportunities.
• Ensure student volunteers are provided with up-to-date information on asylum in Greece and refugees globally.
• Communicate effectively with advocacy staff to draft and advise on advocacy priorities pertaining to refugee university education.

 Monitoring and reporting

• Devise and deliver monitoring and data collection on the activities and outcomes of the student groups.
• Maintain records of the activities and outcomes of the student groups.
• Assist the project manager in producing monitoring and evaluation reports.
• Collect and maintain contact lists for student group members, groups and alumni.
• Report comprehensively on the progress of the project to the project manager.

Administration

• Set up and maintain accessible and up to date records of student groups, activities, budgets etc.
• Organise and lead travel to UK meetings with STAR for post holder and students.

Other tasks

•  Represent and promote the student volunteering project at external events and meetings.
• Visit student groups and partner projects across the UK.
• Ensure all student volunteer group activities are led by the needs of the refugees and asylum seekers in Greece.
• Undertake other tasks directed by SolidarityNow as relevant and commensurate with the post.

Required qualifications and skills

Essential

1. Excellent command of Greek and English
2. Understanding of and commitment to SolidarityNow’s aims and values
3. Understanding of current issues affecting asylum seekers and refugees in Greece
4. Experience of working with refugees and asylum seekers in Greece
5. Knowledge of the structures of universities and student groups
6. Experience of running an active and successful university student group
7. Experience of organising activities and events with students
8. Experience of delivering training
9. Excellent communication skills, including report writing and public speaking.
10. Experience of setting up and maintaining effective record keeping systems
11. Proven ability to think strategically, make decisions and evaluate results
12. Ability to prioritise workload, to work under pressure and meet deadlines
13. Ability to work effectively as part of a small team and be flexible to change

Desired  

1. Experience of working with volunteers
2. Graduate or part-time postgraduate student of universities, colleges in Thessaloniki (Aristotle University of Thessaloniki, University of Macedonia, Alexander Technological Institute, City College etc)

If you are interested in applying, please send your CV and motivation letter in English to thes-recruitment@solidaritynow.org mentioning in the subject line of the email subject “SN Student Group Coordinator/Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Closing date: 07^th October 2019

Only short-listed candidates will receive a written reply.

Location: Thessaloniki (Sindos)

Starting Date: ASAP

Status:  Full Time

Submit until: 11/10/2019

Child Safeguarding Policy

Level 1

The job holder does not have contact with children

Position: Accommodation Supervisor

Under the supervision of Head of Operations, the Accommodation Supervisor will be responsible for the general supervision and the smooth operation of all apartments and hosting structures that SN operates in Thessaloniki. Accommodation Supervisor works closely with Programs, Operations and Finance Department.

Responsibilities

• To ensure equipment is efficiently and effectively operated, make repairments as necessary and report defects and malfunctions to the Operations.
• To clean light fittings and to test lighting systems weekly replacing where necessary minor parts such as bulbs, in accordance with safe working practices.
• To maintain appropriate records including repair orders etc.
• To supervise and report emergencies in the case of faults with gas, electric and water supply and inform the Team Leader and Operations.
• Perform maintenance and light repairs, routine landscaping on the grounds.
• Repair equipment or appliances.
• Undertake duties as assigned or emergency tasks.
• Identify and report the need for major repairs.
• To undertake handypersons duties as directed by the Operations.

Job Requirements / Skills Required

• High school diploma or equivalent.
• Degree from Technical Institutions will be considered an asset.
• Experience with hardware tools and electrical equipment.
• Basic understanding of electrical, plumbing etc.
• Basic math skills.
• Good communication ability.
• Greek and English speaker
• Well-organized and apt in problem-solving.
• Attention to detail.
• Ability to work under pressure.

If you are interested in applying, please send your CV and motivation letter to

thes-recruitment@solidaritynow.org mentioning in the email subject “SN Accommodation Supervisor_Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by 11th of October 2019. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Only short-listed candidates will receive a written reply.

Υποβολή μέχρι: 11/10/2019

Location: Thessaloniki (Sindos)

Position: Accompaniment Focal point

Starting Date: ASAP

Status:  Full Time

Child Safeguarding Policy: Level 3 – The job holder will have regular contact with children

Accompaniment of beneficiaries to services when necessary and agreed by Team Leader, to facilitate personal needs and identify critical gaps in the response and provision of services

RESPONSIBILITIES

• Provide assistance and support to SN beneficiaries
• Work proactively and effectively with SN groups to maximize the benefits for refugees in relation to prevention and response
• Work closely with Project Coordinators and SN Legal team to assist in advocacy outcomes
• Proactively provide an alternate course of action and contingency plans if necessary

Requirements:

• Excellent use (both oral & written) of GREEK and ENGLISH language
• Experience in a relevant context
• Protection and medical background
• Demonstrated experience in projects working with vulnerable groups
• Ability to work well with a cross-cultural team including interpreters
• Strong interpersonal skills
• Ability to work in a fast-paced environment and to strict deadlines
• Very good understanding of human rights, global poverty & development issues
• Academic degree in humanitarian (Social science, Education, Medicine or another related field)
• First aid knowledge

If you are interested in applying, please send your CV and motivation letter to

thes-recruitment@solidaritynow.org mentioning in the email subject “Accompaniment Focal Point _ Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by 11th of October 2019. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Only short-listed candidates will receive a written reply.

Τοποθεσία: Sindos

Position: Social Scientist

Status:  Full Time

Child Safeguarding Policy

Level 3

The job holder will have regular contact with children

Main Duties & Responsibilities

• Focal point of communication and exchange between (a cluster of) hosting and hosted populations;
• Directly supports beneficiaries through the use of simple communication and moral uplifting techniques;
• Assesses and addresses the social needs of the beneficiaries, identifies and follows up cases that require special care;
• Performs case management in cooperation with other project staff and potentially SN partners involved in services provision;
• Cooperates with interpreters where needed for the provision of her/his services;
• Closely cooperates with other team members, passing on the information and expressing the need for action clearly and concisely;
• Keeps social register files and statistical records of the caseload and services’ provision;
• Performs social work duties and undertakes procedures implementation when referral(s) to other services are required;
• Regular and ad hoc reporting and fact-finding.

Qualifications & skills

Required

• University degree from an accredited academic in Humanities or Social Sciences;
• Experience in social work within the civil society sector, preferably working with vulnerable groups and refugees/migrants;
• Ability to work on own initiative and as part of a multi-cultural and multi-disciplinary team;
• Ability to organize and prioritize workload, using initiative when appropriate;
• Confidence with IT tools and software;
• Ability to work unsupervised and at flexible working schedules;
• Ability to troubleshoot and ease potential tensions between the project’s beneficiaries;
• Ability to perform fact-finding tasks; clearly articulate results in a fair and balanced way;
• Strong communication skills;
• Basic knowledge of the humanitarian sector and stakeholders in Athens2.;
• Previous experience in street-work and/or a job entailing direct contact and exchange with groups of beneficiaries, clients, students etc.;

Desired

• Understanding and speaking of Arabic, Kurdish, Farsi, Pashtu or Urdu;
• Awareness of the cultural background of Arabic speaking and Asian (i.e. Afghani, Pakistani, Iranian) populations, in the context of the current people on the move emergency.

If you are interested in applying, please send your CV and motivation letter to

thes-recruitment@solidaritynow.org mentioning in the email subject “Social Scientist_Sindos”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by October 07th, 2019.

Only short-listed candidates will receive a written reply.

Status:  Full Time

Child Safeguarding Policy

Level 2

The job holder will have sporadic contact with children

Responsibilities

• Responsible for the induction of PoCs after relevant referral
• General supervision for the smooth operation of SolidarityNow apartments and hosting structures in Athens, including educating PoCs.
• Responsible for the close monitoring of the apartments and hosting structures.
• Keep a record and always keep update apartments’ database with all the required info (record date of contract, owner bank account details, Electricity and Water account numbers and monthly costs or any other information upon supervisor request
• Making sure that all contracts have been terminated or utilities’ accounts have not been expired
• Coordinate with Finance to initiate any payment regarding accommodation
• Planning and coordination for any technical work and maintenance of apartments in coordination with the technical staff and in line with Operations Dpt
• Administrative support and cooperation with the Financial Department and the Program Manager
• Monitor all shelter and infrastructure activities ensuring compliance with strategies and guidance provided and agreed per signed contracts
• Close and regular contact with Operations Dpt and technical staff to discuss matters relating to shelter and infrastructure

Requirements

• experience regarding services in the field of technical support for buildings
• Previous Experience in NGO Environment
• IT skills
• Native in Greek, Fluent in English (both written and spoken)
• Excellent coordination skills
• Ability to work under pressure
• practical ability
• attention to detail
• ability to work in a multicultural environment
• good oral and written communication skills
• to be a team worker and work on your own initiative

If you are interested, please send your CV and motivation letter to recruitment@solidaritynow.orgmentioning in the email subject “SN_ Accommodation Supervisor”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

 Closing date: 4/10/2019

Only short-listed candidates will receive a written reply.

Status:  Full Time

Child Safeguarding Policy

Level 3

The job holder will have regular contact with children

Main Duties & Responsibilities

• Directly supports beneficiaries through the use of simple communication and moral uplifting techniques;
• Assesses and addresses the social needs of the beneficiaries, identifies and follows up cases that require special care;
• Performs case management in cooperation with other project staff and potentially SN partners involved in services provision;
• Cooperates with interpreters where needed for the provision of her/his services;
• Closely cooperates with other team members, passing on the information and expressing the need for action clearly and concisely;
• Keeps social register files and statistical records of the caseload and services’ provision;
• Performs social work duties and undertakes procedures implementation when referral(s) to other services are required;
• Regular and ad hoc reporting and fact-finding.

Qualifications & skills

Required

• University degree from an accredited academic institution preferably in Social Work, or Humanities and  Social Sciences;
• Experience in social work within the civil society sector, preferably working with vulnerable groups and refugees/migrants;
• Ability to work on own initiative and as part of a multi-cultural and multi-disciplinary team;
• Ability to organize and prioritize workload, using initiative when appropriate;
• Confidence with IT tools and software;
• Ability to work unsupervised and at flexible working schedules;
• Ability to troubleshoot and ease potential tensions between the project’s beneficiaries;
• Ability to perform fact-finding tasks; clearly articulate results in a fair and balanced way;
• Strong communication skills;
• Basic knowledge of the humanitarian sector and stakeholders in Athens;
• Previous experience in job entailing direct contact and exchange with groups of beneficiaries, clients, students etc.;

Desired

• Understanding and speaking of Arabic, Kurdish, Farsi, Pashtu or Urdu;
• Awareness of the cultural background of Arabic speaking and Asian (i.e. Afghani, Pakistani, Iranian) populations, in the context of the current people on the move emergency.

If you are interested in applying, please send your CV and motivation letter to           recruitment@solidaritynow.org mentioning in the email subject “Social Scientist_ Athens”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by October 4^th, 2019.

Reporting to	IT MANAGER
Member of	Supply Chain & Logistics Team

Languages

Greek, English

Job Description:

• User support (PCs, printers, scanners, Office 2016, web browsers, Windows 10, Office 365, email, Internet access)
• Installing and configuring Windows 10 systems
• Installing and configuring Office 2016 applications
• Take ownership of user’s issues reported and follow problems through to resolution
• Document knowledge in the form of knowledge base tech notes and articles
• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Setting up new users’ accounts and profiles and dealing with password issues
• Supporting the roll-out of new applications
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults
• Research, diagnose, troubleshoot and identify solutions to resolve user issue

 Technical Skills:

• A solid understanding of how software and operating systems work
• A solid understanding of how computer networks work
• Good knowledge of Windows 10 and general computer support issues
• Basic knowledge TCP/IP and other networking concepts (DNS, DHCP, NAT, firewalling, routing, switching)
• Basic knowledge of the two network types (LAN, WAN) and related networking concepts

 Soft skills:

• Excellent listening and questioning skills, combined with the ability to interact with users to establish what the problem is and explain the solution
• Ability to work well within a team
• Good problem-solving skills
• Ability to prioritize the workload
• Excellent attention to detail
• Good user-facing skills
• Good written and verbal communication skills, both in Greek and English languages
• Able to explain technical problems
• A dedication to continually update knowledge
• Good at organizing and multitasking
• Basic knowledge of Office 2016, Active Directory, Office 365, and Windows 10.

Background

Diploma from a Technical Institution or School – Cisco certification will be a plus

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN Support IT Officer”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.
Interested candidates should submit their applications (CV and motivation letter) not later than by October 4^th, 2019.

Disclaimer: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

Reporting to	Supply Chain & Logistics Director
Member of	Supply Chain & Logistics Team

Languages

Greek, English

Job Description:

• Greet clients as soon as they arrive and connect them with the appropriate party.
• Take and pass on messages to Guests – Deals with special requests from Guests.
• Inform other employees of visitors’ arrivals or cancellations.
• Complete procedures when Guests arrive and leave; keeps logbook.
• Answer the phone in a timely manner and direct calls to the correct offices.
• Schedule and confirm appointments and maintain event calendars.
• Handle incoming and outgoing mail.
• Copy, file and maintain paper or electronic documents and records.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Skills & Qualifications:

• Knowledge of Microsoft Office suite.
• Phone skills, keen in both verbal and written Communication, both in Greek and English languages.
• Friendly and Professional

• Excellent listening and questioning skills.
• Very well organized, multitasking, able to prioritize and work under stress.
• Ability to work well within a team.
• Good problem-solving skills.

• Accuracy and Attention to Detail
• Ethics and Integrity

Background

• High school diploma.
• Administrative, clerical or communication studies will be considered as a plus.
• Experience will be appreciated.

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN Receptionist”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Interested candidates should submit their applications (CV and motivation letter) not later than by October 4^th, 2019.

Disclaimer: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

JOB DESCRIPTION

Job Title: SN Team Leader

Starting Date: ASAP

Location: Thermopyles

Status: Full Time

 Duties and Responsibilities:  

• Lead the field team
• Coordinate the day-to-day fieldwork
• Review program related correspondence and ensure relevant parties are kept informed in coordination with the Project Officer.
• Responsible for logistics and organization during fieldwork
• Guide efforts to ensure that NGO field coordination is effective, inclusive and in line with existing policies/approaches.
• Liaise with other actors and coordinate provision of services according to needs
• Assist with and maintain program records/files and perform routine administrative tasks.
• Maintain sensitive data regarding beneficiaries in a secure manner.
• Coordinate regular and timely field reporting, provide recommendations and address issues
• Provide a weekly and monthly results report to the Project Officer
• Participate in trainings and coordinate team members’ participation in trainings
• Serve as the liaison between Project Officer and the Team
• Lead team and ensure that performance appraisal is executed and shared with the Project Officer.
• Provide the team with a vision of the project objectives and inspire the team
• Advise and monitor team members, while promoting team spirit
• Coach and help develop team members
• Facilitate problem solving and collaboration
• Undertake a leading role, relevant to his/her discipline, on child protection case management

Qualifications

• Bachelor and/or Masters psychology
• At least 1 year of team coordination and managerial duties
• Background in NGO environment, including sound knowledge of policy framework and Greek administrative procedures.
• Knowledge of human rights, child protection, gender equality and equity agendas.
• Excellent interpersonal and communication skills; ability to interact with various stakeholders and express ideas and concepts in written and oral form.
• Commitment and willingness to work in a challenging environment and ability to produce quality work under limited guidance and supervision.
• Fluency in Greek and English required;
• Proficient with MS Outlook, Excel, and Word business software.

If you are interested in applying, please send your CV and motivation letter to   mentioning in the email subject “Team Leader_Thermopyles”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by Friday, August 27^th 2019.

If you are interested in applying, please send your CV and motivation letter to  recruitment@solidaritynow.org mentioning in the email subject “Team Leader_Thermopyles”.