#OurHeroes is a human storytelling project at the times of COVID-19


SolidarityNow launches new podcast series focused on the “invisible” role
of humanitarian workers in the field

 An Afghan man who managed to collect his documents and be granted asylum in Greece; a woman, victim of gender-based violence who found the strength to support other women of her community; a long-term unemployed who found a job; an unaccompanied minor who was taken to the hospital and received medical treatment. But who are the people behind these stories that supported their success? They are the humanitarian workers of SolidarityNow, the ones who continue providing vital services to those who need them the most.

The new podcast series entitled #Our Heroes made by SolidarityNow is dedicated to all the field workers, through which their voices and contribution will be heard. SolidarityNow presents its own “heroes” and “heroines” through their own stories the way they recorded and narrated them. Because in COVID times, these people do not give up and continue to support the most vulnerable. 

Since the beginning of the pandemic, through the quarantine period and still today, SolidarityNow’s programs and activities did not stop or pause; they continued adjusted to the new conditions and needs of our beneficiaries. “The organization’s readiness is a direct result of the swift action, ingenuity and good will of its teams who overcome their personal fears and work for the common good meeting the demands of the urgent conditions. Our personal invisible heroes, who fight every day for the obvious: equal rights, access to medical health, access to work”, states Antigone Lyberaki, SolidarityNow’s General Director. 

Listen to the episodes of the podcast series #OurHeroes, the stories of Evangelia, Konstantinos, Myrto, Vasiliki and Alexandra, Giannis, Marina, Grigoris, Evi and Katerina, some of the “heroes” and “heroines” of SolidarityNow. Their stories are moments of their daily life in the field: at the Open Accommodation Centers for Refugees and Migrants, at the Solidarity Centers and the Accommodation program (ESTIA).  

  • You can listen to the podcasts -that are being updated- at the link:

  • You can read their full stories -that are being updated- at the link:

https://www.solidaritynow.org/en/anthropines-istories/

* The Child Friendly Support Hubs project is implemented by SolidarityNow with the support of UNICEF and IOM Greece and funded by the European Commission.

* ESTIA, the Emergency Support to Integration and Accommodation programme, is implemented by UNHCR and funded by the Asylum, Migration and Integration Fund of the European Union.

* The Athens Solidarity Center is financed by EEA and Norway Grants, with HumanRights360 and CROWE Greece as the fund operator. The Center is also supported by the Municipality of Athens

SolidarityNow, amid COVID-19, creates new innovative training tools responding to the needs of vulnerable populations

Giorgos Moutafis for SolidarityNow

The organization adjusts its programs and continues to support people living in refugee sites. 

“Readiness, Creativity, Teamwork”: that is the motto driving the SolidarityNow efforts to continue its activities so as to respond to the intensive needs aroused in the times of COVID-19, for the people living in refugee sites. In addition to its presence in the field, the organization created and functions a series of new educational, entertainment and informational tools.

The “Child and Family Support Hubs” program is implemented by SolidarityNow with the support of UNICEF, the International Organization for Migration (IOM) and EU funding, at 14 refugee camp sites in Greece. Since the beginning of the health crisis, field teams providing daily legal, psychosocial, and educational support, have created several alternative training tools for the services they offer, in order to maintain their relationship with the beneficiaries. Specifically, SolidarityNow teams undertook the following activities:

  • created a digital podcast training channel entitled SolidarityNow rings a bell!, where children and adults can listen to a series of educational and entertaining messages
  • at the refugee sites of Ritsona and Malakasa, the teachers shifted the weekly delivery of printed exercises into an online format in order for adult and minor students to continue their lessons
  • at the Blue Refugee Center of SolidarityNow, in Thessaloniki, teachers continue the online lessons with the teenager students who have access to digital platforms
  • created 14 groups via Facebook (Fb groups) – one for each of the women’s community existing in each refugee site – through which women can communicate with the SolidarityNow specialized staff, seek advice on issues that concern them, spend their time creatively or even ask for dedicated assistance.

“The crisis caused by the coronavirus in everyone’s life, along with the initial shock and fear it triggered, led us all, and especially our teams working in the field, to become more inventive. Our goal was not to let the measures of social distancing lead to alienation, especially of our most vulnerable fellow human beings. With the help of technology, we have discovered alternative but also creative ways to continue our lessons and group activities in an online public ‘space’, while we have tirelessly continued to inform and provide psychosocially support to the most vulnerable, both remotely but also face to face when allowed, taking the necessary precautions”, says Christiana Kyrkou, Head of SolidarityNow’s Program at the refugee sites.
 

* The Child Friendly Support Hubs project is implemented by SolidarityNow with the support of UNICEF and IOM Greece and funded by the European Commission.

 

UNHCR, SolidarityNow and pod.gr join voices to provide information on Covid-19 to refugees and migrants in Greece, through a podcast series


UNHCR, the UN Refugee Agency, SolidarityNow and pod.gr are joining forces amid the pandemic to overcome language barriers and provide information to refugees and migrants in Greece through podcasts.

Podcasts are produced through collaboration between UNHCR, SolidarityNow and pod.gr, the first Greek platform that creates and distributes podcasts.  This cooperation aims to ensure ease of access to information about the response to and protection from Covid-19 to non-Greek speaking refugees and migrants. It also aims to disseminate information on the latest official announcements and new state measures, which affect everyone’s daily lives.  It should be noted that SolidarityNow and pod.gr have been cooperating since the beginning of the pandemic, with the launch of a podcast series in March.

This new, expanded partnership is creating seven informative podcasts. Already, three episodes titled “FAQs for Migrants & Refugees– Spread the News, not the virus” have been released, which focus on these subjects:

  • Instructions for home care of patients.
  • How you can protect yourself from Fake News, around the virus.
  • Gradual ease of lockdown measures.

All podcasts are available in five languages: Arabic, English, Farsi, French and Urdu. Anyone can listen to the episodes, provided they have access to a mobile phone and internet connectivity.

Moreover, with a view to safeguard the right of all people to information, even if they have no internet access, SolidarityNow and UNHCR cooperate on the production of a series of radio spots, covering the official state measures against Covid-19. Two radio spots have already been produced on:

  • State Announcement on the Ease of Coronavirus Restrictions
  • State Guidance on Worship and Ramadan in the times of the Coronavirus

In addition, UNHCR and SolidarityNow are collaborating on the translation of Coronavirus-related animated GIFs on coronavirus symptoms, use of face masks and social distancing.

You may listen to the podcasts,

At the YouTube channel and the website of SolidarityNow:

https://www.youtube.com/user/SolidarityNowGreece, https://www.solidaritynow.org/podcasts/

At UNHCR’s platform providing information to refugees and asylum seekers: https://help.unhcr.org/greece/coronavirus/podcasts/

At the Communicating with Communities inter-agency YouTube channel: https://www.youtube.com/channel/UCrM9R2KPFv409Oo6H9hyRTw/playlists

At the website of pod.gr: https://www.pod.gr/portfolio/faqs-for-migrants-and-refugees/

“How to listen” | Instructions for listening to podcasts:

The easiest way to listen to a podcast is on your mobile. Download from your Playstore any free application for podcasts, such as Spotify, Google Podcasts, Podcast Addict, Pocket Casts. Search for “pod.gr” through your podcast app and you will find all podcasts of the Pod team. If you have an iphone, the application is pre-installed on your device and has a purple icon. Open it and search for your favorite Greek podcast easily and quickly.

“SolidarityNow Rings a Bell!” is the New Educational Program that Invites Students to a Different Classroom!


In the midst of COVID-19, SolidarityNow launches a series of educational and entertainment podcasts and offers online courses

Athens, April 29, 2020

In the time of COVID-19, SolidarityNow is steadily continuing its operations on the side of the most vulnerable groups and creating new, alternative educational tools to provide lessons to both adult refugees and children.

The non-formal education offered by the organization with the support of UNICEF and IOM, at 14 open Accommodation Structures in Greece, has temporarily switched mode of operations to ensure the health and protection of the population living in camps and reduce the risks of spreading the virus.

SolidarityNow’s educational team had to overcome many challenges such as the fact that it was not possible for students to be physically present in the classroom. With the aim of being “as close” as possible to children and their parents, SolidarityNow created a series of educational and entertainment podcasts/recorded messages. The name of this new educational tool is: “SolidarityNow Rings a Bell!”.

“Even under these challenging circumstances of physical distancing, we wanted to get as close as it gets to children and their parents and support them and spend time together creatively,” explain Vasso Katsomaliari and Domniki Georgopoulou, Coordinators of the organization’s educational activities, and continue: “Through this creative way of teaching, as SolidarityNow’s educational team, we help children and parents living in refugee camps to adjust to a new reality. At the same time, we motivate them to continue their education, but also suggest interesting ways of spending creative time together. The success of distance-learning depends on many different factors, but most of all, on the continuation of the relationship between teachers and students”.

The specialized teachers’ team of the organization, having cultivated a constructive relationship with the children, designed an educational tool that meets the specific needs and preferences of this group.

So, the bell… rings and familiar voices – the voices of their teachers – convey to children educational and entertaining “messages” in various languages. Fairy tales, songs, games, current news as well as many other topics that are intended to creatively engage the children and their parents.

  • You can listen to the podcasts at this link:

https://anchor.fm/solidaritynowringsabell?fbclid=IwAR0M-1InOCXIHPrBAWEqoQ4M0RbdiCAjsv979qh655UIYWTNgJLnaHw4D0Y

 

* The Child Friendly Support Hubs project is implemented by SolidarityNow with the support of UNICEF and IOM Greece and funded by the European Commission.

SolidarityNow’s New Edition: ”My Book” is a collection of poems, short stories, lyrics and paintings, created by migrants and refugees.


Through Art, people give shape to all the things that have defined them

The April 23rd is a symbolic date in world literature. It is the date on which several prominent authors, William Shakespeare and Miguel Cervantes died. UNESCO decided in 1995, to pay a world-wide tribute to books and authors on this date. On the occasion of this World Book and Copyright Day, SolidarityNow, presents you the “My Book” project. The “My Book” project is a collection of poems, short stories, lyrics, and paintings created by migrants and refugees, beneficiaries of SolidarityNow’s *ESTIA program.

Today, “My Book” is more topical than ever, because it reminds us that in every “pandemic” that can affect humanity – so each and every one of us – are the people and their creativity that give us the strength but also the belief that in the end, together we will succeed.

“Art is not a mirror to hold up to society, but a hammer with which to shape it”, wrote the poet Vladimir Mayakovsky. Armond, Ahmad, Ibrahim, Fatima and Abdul, Komel, Wasan and Sana, Zainab, Nakam, Majd and Ali, used words and colors to tell their own story about the past and the present, about what defined them and still does. “My Book” is also distillation of their thoughts, the expression of their fears and hopes for the future – their dreams to live a “normal” life again, free of labels and stigma.

SolidarityNow, through this new publication wants to highlight the artistic work of people who were violently forced to abandon their homeland and are trying to start a new life in another country. We must not forget that these people, along with their luggage, carry their knowledge and talents as well.

“My Book is certainly their book. But it is also Ours. It refutes in a simple way stereotypes and prejudice. The authors transcend their potential and they encourage us to follow. Thus, we can all do better than we thought we could”, stresses Antigone Lyberaki, General Manager of SolidarityNow.

You can read the book by visiting the links:

https://issuu.com/solidaritynow/docs/mybook_issue

https://www.solidaritynow.org/wp-content/uploads/2020/04/mybook_issue.pdf

 

* The artists were beneficiaries of SolidarintyNow’s Accommodation program, as part of the ESTIA programme – Emergency Support for Integration and Accommodation, is supported by UNHCR and co-funded by the Asylum, Migration and Integration Fund of the European Union.

The Chinese government and the Chinese Embassy in Greece donate 10,000 health masks to SolidarityNow to confront the pandemic.


The valuable sanitary material will be provided to support health workers, vulnerable Greek citizens and refugees in accommodation structures

At this critical time for humanity due to the unprecedented pandemic of the coronavirus and its effects on the entire planet, SolidarityNow received today an important and generous donation by the Chinese government, provided by the Chinese Embassy and the Chinese Ambassador to Greece Ms. Zhang Qiyue. This donation to address the urgent needs of our country consists of 10,000 health masks to protect against COVID-19.

The sanitary material, will be provided by SolidarityNow in collaboration with the Municipality of Athens, for the protection and safety of the health workers fighting on the front line of COVID-19. Masks will be given as well to the Municipality’s Multipurpose Homeless Center which accommodates 400 homeless fellow citizens. Moreover, a significant part will be allocated for the protection of the people living at the 14 refugee camps where SolidarityNow operates, as well as to our staff who continue working on the field. In this way we ensure that the population will have all the adequate equipment to protect themselves for a sufficient period of time.

The Chairman of SolidarityNow, Stelios Zavvos, stated: “I would like to thank you warmly for this great support that your country offers, primarily to Greece, which is being harshly challenged, but also to SolidarityNow. I express my deepest gratitude on behalf of the Board of Directors of the organization, of our teams that continue every single day to fight on the field against the pandemic but above all, on behalf of the thousands of people who will benefit from your donation. This donation is important because it comes at a time when there is a global shortage of these essential health items, and at a time that our teams struggle to support the most vulnerable fellow citizens and stay safe on their side. These health masks give us a breathing space, as they become our necessary “weapons” and the vital equipment to continue doing our work. In the midst of a global pandemic, it’s our duty, to build global partnerships which promote solidarity aiming always at helping and supporting our fellow human beings”.  

 

SolidarityNow with specialized support to families, mothers, children and unaccompanied minors in accommodation structures to combat COVID-19

Anna Pantelia

Refugees accommodated at refugee camps across Greece are among the most vulnerable groups of the population. They are most at risk because they reside in overcrowded camps and more often, they lack the necessary basic material to protect themselves or do not have easy access to hospitals and health care Centers. Solidarityow is already confronted with COVID cases in two open accommodation sites/refugee camps -in Ritsona and Malakasa-, after residents tested positive for coronavirus. A state plan has been activated, placing the two refugee camps under quarantine.

SolidarityNow implements Child protection and Family support programs, with the support of UNICEF, IOM Greece and EU funding, at 14 refugee camps in the mainland, including those of Ritsona and Malakasa. Since the beginning of the pandemic, as an organization we have taken all the necessary measures to protect our staff, while at the same time we have adjusted our activities in accordance with the authorities’ instructions. At the same time, we have presence at the camps, ensuring that refugees are not left without the necessary support. From the moment the public health authorities have locked down the two camps, our teams contributed with their experience and knowledge to take all the necessary measures for families, children and their mothers by providing useful information to the authorities.

Especially in cases of single-parent families, where children are at risk of being left alone, in the event of the hospitalization of the parent, SolidarityNow takes all the necessary steps to ensure that children have the appropriate support, always in cooperation with the Juvenile Prosecutor’s Office and services and with the Ministry of Migration and Asylum.

In the midst of the pandemic, we also support and protect the unaccompanied minors, who reside at the refugee camps, in collaboration with the relevant services.

SolidarityNow is taking all necessary measures as to protect its employees in the field and will assist, if requested by the relevant services, in supporting this extremely difficult situation.

We are very proud of our colleagues who, in the midst of extremely adverse conditions, continue their valuable work.

 

* Child & Family Support Hubs (CFSH) project is implemented by SolidarityNow with the support of UNICEF and IOM Greece and funded by the European Commission.

 

Spread the News, Not the Virus!


SolidarityNow in collaboration with pod.gr provide refugees and migrants

with answers regarding Covid-19

At SolidarityNow, in consistency with our role, responsibility and mission to respond effectively to urgent social conditions, we work closely with pod.gr, the Greek podcast platform, and overcome together the language barrier so as to inform refugees and migrants in an accurate and accessible way.

At this critical moment, we are all confronted with the coronavirus pandemic, and at the same time, we are, or should be, equal in our right for information. Through this new partnership we ensure that refugees and migrants who do not speak Greek have easy access to information about prevention and protection from Covid-19.

A series of short podcasts in 5 languages ​​(Arabic, Farsi, English, French, Urdu) will be released the coming days, under the title “FAQs for Migrants – Spread the News, Not the Virus”. In this way we make the most of the pod.gr team’s know-how and of the new technologies and providing everyone with useful information and discussions concerning issues related to the consequences caused by the pandemic. Users only need to have a cell phone and internet access.

The 1st podcast entitled “Stay Safe” is on air from today and includes information on the 8 basic measures of protection and prevention from coronavirus by the World Health Organization.

 You can listen to the 1st podcast through the SolidarityNow YouTube channel:

https://www.youtube.com/playlist?list=PL3_NlSfsgtzR6_sOKGaN_HmFCTRhICPEi,

on the website, https://www.solidaritynow.org/podcasts/ and on pod.gr, https://www.pod.gr/.

 “How to listen to a podcast”| Further instructions:

The simplest way to listen to podcasts is from your mobile phone. Visit Playstore and download any free podcast application: Spotify, Google Podcasts, Podcast Addict, Pocket Casts.  Look for “pod.gr” in your preferred application and you will find all podcasts made by pod.gr team. If you have an iPhone, the application is preinstalled on your device and has a purple icon. Search there too and find your favorite Greek podcasts quickly and easily.

SolidarityNow psychologists offer psychological support to medical/hospital staff fighting the Covid-19 pandemic, patients and to people in quarantine

Steven Tangle

In these difficult times, we stand by our fellow human beings who need it the most and we go on together and strong!

Athens, March 20th, 2020

At SolidarityNow we have been following closely the developments regarding the covid-19 pandemic affecting the planet and our country. This period is very challenging for all of us, for our beneficiaries, our colleagues working in the field helping others and for every person. We recognize our role in addressing the needs of the most vulnerable, thus we inform everyone that we will continue to respond to the vital needs and will keep safeguarding the rights of all: Greeks, refugees, asylum seekers and migrants in our country through our Solidarity Centers in Athens and Thessaloniki.

More specifically, the Solidarity Centers’ psychologists expand their work and provide pro bono support to those being in the frontline against the Covid-19 pandemic and to those who, right now, need it the most.

The organization’s psychologists will provide psychological support and counselling, through teleconference, to medical, nursing and other staff in the country’s hospitals who struggle daily under extremely adverse conditions to restraint the disease and protect public health, as well as to our fellow citizens living in quarantine and experiencing intense stress, anxiety or fear.

The psychologists of the organization’s Solidarity Centers will offer their services through teleconference:

Athens Solidarity Center: Anyone interested can contact the Athens Solidarity Center Facebook page, email to athens@solidaritynow.org or phone to 210 8220883 (10.00-13.00). One of our psychologists will contact you as soon as possible. Currently, this service is only available in Greek and English.

Thessaloniki Solidarity Center: Anyone interested can contact by email to thessaloniki@solidaritynow.org or phone to 2310 50 1030. One of our psychologists will contact you as soon as possible. Currently, this service is only provided in Greek and English.

“Isolation and quarantine cause anxiety and fear. Within a short timeframe, we were confronted with an unprecedented situation, which will certainly affect our psychology. In SolidarityNow we know it is our duty and this is why we have decided to create one more communication channel with the society, by offering psychological support to all those feeling vulnerable, reminding them that they are not alone; they will find us on their side”, says Antigone Lyberaki, General Manager of SolidarityNow.

 

Information: please see https://www.solidaritynow.org/en/emergency/ all changes to the organization’s Solidarity Centers in Athens and Thessaloniki caused by the covid-19 pandemic.


Since May, 2019 the Athens Solidarity Center is financed by EEA and Norway Grants, with HumanRights360 and CROWE Greece as the fund operator. The Center is also supported by  the Municipality of Athens.

Thessaloniki Solidarity Center was established and is supported by Open Society Foundations.

EMERGENCY ANNOUNCEMENT: Changes in the mode of operation of the Solidarity Centers due to the covid-19 pandemic


We remain by your side in solidarity and we combat this together!

Athens -Thessaloniki, 18th of March 2020. At SolidarityNow we have been following closely the developments regarding the covid-19 pandemic affecting the planet and our country, more specifically. We all recognize that these are challenging times for our beneficiaries, and for our colleagues working in the field helping others and especially the vulnerable. We recognize our role in addressing the needs of the most vulnerable, thus we want to inform you that we will continue to respond to the vital needs and will keep safeguarding the rights of all: Greeks, refugees, asylum seekers and migrants in our country through our Solidarity Centers.

Our teams will continue to support population groups following the national guidelines of #StayHome campaign and all the necessary procedures in order to safeguard public health for the protection and common good.

We remain by your side in solidarity and we combat this together!

In this context, and in compliance with the official national measures in order to limit the transmission of the covid-19 virus, our Solidarity Centers in Athens and Thessaloniki will operate in the following manner effective today:

Athens Solidarity Center

The Athens Solidarity Center team will provide updated information, and will be available to answer the public’s questions regarding all of its Services sent to athens@solidaritynow.org as well as to its Facebook page https://facebook.com/athenssolidaritycenter/

More specifically per Service:

Employability Service: the counselors are continuing to offer their services and support the beneficiaries through our dedicated Facebook page https://www.facebook.com/Employability-Service-by-SolidarityNow-583793971990063/. Through this page, beneficiaries can receive information on job advertisements, educational programs and every relevant information regarding employment. Moreover, they can contact the counselors individually with specific questions and requests. In addition, we are continuing, whenever deemed necessary, our contact with both the beneficiaries and the employers.

Accounting Service: the service remains available to clarify matters such as tax returns or issues related to the submission and renewal of social benefits, through the email athens@solidaritynow.org and the Facebook page https://facebook.com/athenssolidaritycenter/.

Social Service: the service will continue online to stand by vulnerable groups, answering questions submitted through the Facebook page https://facebook.com/athenssolidaritycenter/ or by email at athens@solidaritynow.org.

Legal team: the lawyers of Athens Solidarity Center continue to support and follow up their cases and they remain at your disposal for the clarification of any questions concerning the temporary suspension of administrative services of certain public authorities. Any beneficiary who wishes to be informed about the progress of his case or about the necessary actions to be undertaken when the suspension is lifted, is advised to contact us by email at athens@solidaritynow.org or inbox the present Facebook site https://www.facebook.com/athenssolidaritycenter/. We will monitor the situation and provided detailed information about the operation of the Courts, the District Government Offices, the Asylum Service, the Dublin Unit and the Appeals’ Authority.

Psychological Service: the psychologists continue to provide their services through teleconference for our current beneficiaries that have access to video-call applications. The following days one of our psychologists will contact you in order to arrange an appointment and guide you. You can also make your request on our Facebook page https://www.facebook.com/athenssolidaritycenter/ or email to athens@solidaritynow.org. Currently, this service is only available in Greek and English.

At the same time our Centre’s psychologists will provide psychological support and counselling, through teleconference, to medical, paramedical and hospital staff that are currently giving the battle against the covid-19. This service is also available for people experiencing stress, fear and anxiety as a consequence of the covid-19 pandemic and the quarantine isolation. Those interested can make their request on our Facebook page and one of our psychologists will contact you as soon as possible. Currently, this service is only available in Greek and English.

Such services -in Greek- are also provided by:

  • Medical Association of Athens: Helpline with volunteer doctors, psychologists, social workers for vulnerable groups at 214 214 2020.
  • Aiginiteio University Hospital: Psychological support telephone line and conference call for citizens experiencing the effects of the pandemic:
  • Monday to Friday at 210 7297 957 from 10.00am to 04.00 pm*
  • Saturday and Sunday at 210 7289 240 from 10.00 am to 04.00 pm*
  • Klimaka NGO: Support and medical counseling for people with mental health problems at 2103417162-3.

Thessaloniki Solidarity Center

For the next period of time, the services of the Thessaloniki Solidarity Center will be provided remotely, by telephone or via skype. The team will continue to stand by the side of the most vulnerable in order to cover emergencies and provide support to scheduled appointments.

More specifically, the Center’s employees will continue to be in contact with beneficiaries about their scheduled appointments. For any further information you can contact at thessaloniki@solidaritynow.org or by phone 2310 501030.

Refugee Support Center – Blue Refugee Center, Thessaloniki

The services of the Refugee Support Center – Blue Refugee Center in Thessaloniki will be provided remotely for the next period of time. The team will continue to be on the side of the most vulnerable in order to respond to emergencies and provide support to scheduled appointments. At the same time, services will be available via skype.

The Center’s staff will continue to receive your questions and receive requests by phone. You can reach us at 2310555263, 2310555264, 2310555266. You can also send us a message at our inbox here https://www.facebook.com/Blue_Refugee_Center_by_SolidarityNow-1702920630002785/.

For any further information or communication, you can contact us at thebluecenter@solidaritynow.org


* Since May 2019 the Athens Solidarity Center is financed by EEA and Norway Grants, with HumanRights360 and CROWE Greece as the fund operator. The Center is also supported by  the Municipality of Athens.

** Thessaloniki Solidarity Center was established and is supported by Open Society Foundations.

*** The Blue Refugee Center’s operation is supported by UNHCR and UNICEF and funded by ECHO (European Commission – Civil Protection & Humanitarian Aid Operations).