Position: SN Monitoring and Accountability Officer

Location: Thessaloniki (Nationwide Travel might be requested)

Starting Date: ASAP

Status:  Full Time

Specific duties

Monitoring and Data Collection

• Conducts primary data collection, including interviews, surveys, and focus group discussions, upon request and according to the general and project-specific M&E plan, and in cooperation with other departments staff.
• Identifies the eligible people within the target group and manages the questionnaires in collaboration with SN teams and other field stakeholders.
• Records responses as instructed and complies with the necessary requirements.
• Reports the number of surveys collected and any unusual situations.
• Compiles projects and activities’ data and informs the databases and tools.
• Turns over used in survey materials to the MEALPQ senior team.

Accountability

• Ensures operational effectiveness of Concern Response and Feedback mechanism tools and collects info and data from the complaint mechanism tools.
• Aggregates complaints/feedbacks from field level databases into the central complaints database.
• Ensures visibility and accountability material is in place and used.
• Supports field teams on how to share relevant project information with communities so communities are aware of SN work (vision, mission, project plan).
• Supports staff to ensure that projects are carried out with participation from all affected communities and that information is shared with affected communities.

Other

• Follows confidentiality and security procedures to ensure respondent privacy is protected.
• Maintains contact with beneficiaries/target groups (receive requests, provide task-related information, etc.).
• Drafts reports on demand of the department management.
• Participates to any other task to achieve the department, projects and SN overall objectives.

Qualifications and experience

• Experience in working with NGOs and/or client-oriented services.
• Understanding and knowledge of the humanitarian context and civil society environment in Greece.
• Respect of humanitarian principles.
• University Degree in Humanities, Political Science, Business Administration, Statistics and/or related field.
• Sound knowledge of two of the following languages: Arabic (preferred), Greek, English. Knowledge of Farsi, Dari or other language can be an additional asset.
• High computer literacy.
• Field experience working with refugees/migrants and/or other vulnerable groups would be appreciated.

If you are interested in applying, please send your CV and motivation letter to recruitment@solidaritynow.org mentioning in the email subject “SN Monitoring and Accountability Officer _ Thessaloniki”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Not later than by Tuesday 25th of April 2017. Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.