Starting Date: ASAP

Status: Full Time/Fixed-term

Child Safeguarding Policy: Level 3 – Job holder will have regular contact with children.

Reports To: BRC Coordinator

Job Overview

The postholder is responsible for welcoming beneficiaries to the center and facilitating access to the BRC staff and services.

Responsibilities

• Welcomes beneficiaries in a professional and friendly manner.
• Greet beneficiaries, sharing information about BRC, the services provided, and the process required to access them.
• Provide information and referrals about complementary services provided outside BRC.
• Ensure the proper registration of beneficiaries in accordance with BRC operating system (issuing cards, managing database, ensuring GDPR process is adhered to).
• Responds to incoming calls, shares information, takes messages etc.
• In coordination with the BRC personnel, ensure that beneficiaries feel comfortable and safe to share their concerns freely.
• Administrative and logistics tasks to support the daily operation of the BRC.
• Other position-related responsibilities as assigned by supervisor.

Qualifications

• University or advanced education degree.
• Experience in Humanitarian field in Greece.
• Excellent organization, verbal, and written communication skills.
• Cross Cultural Awareness and flexibility.
• Computer literacy.
• Fluency in Greek and English. Knowledge of Arabic/Farsi/French will be highly appreciated.

If you are interested in applying, please send your CV and motivation letter to: thes-recruitment@solidaritynow.org mentioning in the email subject “Reception Officer_ Thessaloniki’’

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Recruitment processes reflect SN’s commitment to keeping children safe from harm and abuse. Employment is subject to SN Child protection standards, including background checks and adherence to SN Child Safeguarding Policy.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as a suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) no later than by July 7^th, 2024.

Only short-listed candidates will be contacted.