Social Worker

Υποβολή μέχρι: 16/9/2019
Τοποθεσία: Serres

Position: Social Worker

Location: Serres

Submit until: 16/09/2019

Starting Date: ASAP

Status: Full-Time

Child Safeguarding Policy

Level 3 The job holder will have regular contact with children

Position within the Organization:

Hierarchical Responsible: Team Leader

Main Duties & Responsibilities

  • Focal point of communication for vulnerable families or vulnerable beneficiaries;
  • Assess and address social needs of the beneficiaries, identify and follow-up cases that require special care;
  • Perform case management in cooperation with other project staff and potentially SN partners involved in services provision;
  • Cooperate with interpreters where needed for the provision of social services;
  • Closely cooperate with other team members, passing on crucial information and expressing the need of action clearly and concisely;
  • Keep social register files and statistical records of the caseload and services’ provision;
  • Manage individual protection cases, including those on SGBV and child protection, and be in-charge of drafting relevant case plans;
  • Find proper solutions to individuals, who are at most risk or victims of violence;
  • Set strategies and operational measures to effectively prevent SGBV;
  • Conduct needs/gaps and capacity assessments on SGBV response needs;
  • Perform social work duties and undertake procedures implementation when referral(s) to other services are required;
  • Directly support and coach beneficiaries through the usage of simple communication and moral uplifting techniques;
  • Regular and ad hoc reporting and data/case files keeping;

Required qualifications & skills

  • University degree in Social Work;
  • Experience in social work within the civil society sector, preferably working with vulnerable groups and refugees/migrants;
  • Minimum one-year professional experience in case management;
  • Ability to work on own initiative and as part of a multi-cultural and multi-disciplinary team;
  • Ability to troubleshoot and ease potential tensions between the project’s beneficiaries;
  • Ability to perform fact finding tasks and clearly articulate results in a fair and balanced way;
  • Previous experience in street-work and/or a job entailing direct contact and exchange with vulnerable groups of beneficiaries is an asset;
  • Fluency in Greek and English required;
  • Proficient with MS Outlook, Excel, and Word business software;
  • Experience in community mobilization;
  • Cross-cultural awareness and flexibility;
  • Excellent interpersonal, communication, listening and observation skills, including ability to create trust, support, respect and interact with women and girls of all ages, background and diversity;
  • Strong team player and able to handle pressure well;
  • Well organized and efficient, with ability to organize and prioritize workload, using initiative when appropriate;
  • Good report writing skills;
  • Adhere to and promote GBV guiding principles.

If you are interested in applying, please send your CV and motivation letter to thes-recruitment@solidaritynow.org mentioning in the email subject “SN Social worker_Serres”.

SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified. Interested candidates should submit their applications (CV and motivation letter) not later than by Monday, September 16th  2019.


Remarks: Before submitting your CV, please read carefully the employees’ privacy notice on the processing of personal data pursuant to Regulation (EU) 2016/679 and the respective Greek legislation.

For roles that will have regular contact with vulnerable populations SolidarityNow is obliged to seek information about criminal convictions and offences, and selected candidates will be requested to provide a recent copy of criminal record.

Following the preventive measures against COVID-19, holding a vaccination certificate or undergoing Covid-19 antigen tests as per government directions is mandatory.